Privacy Policy

All-Ct respects the privacy of all users of its website and ensures that the personal information you provide to us is treated confidentially. In this privacy policy, we explain which personal data we collect and for what purposes we use them.

  • Contact Information

    All-Ct
    Dokter Lauwersstraat 2
    8500 Kortrijk
    Belgium
    Contact Person: Christophe Luyckx
    Email Address: christopheluyckx@all-ct.com

  • Personal Data We Process

    All-Ct processes personal data about you when you use our services and/or when you provide it to us yourself. Below is an overview of the personal data we process:

    • Company Name
    • First and Last Name
    • Address Details
    • Email Address
    • Phone Number / Mobile Number
    • Other personal data that you actively provide, for example, in correspondence, by phone, or through our contact form.
    • IP Address
  • Purpose and Legal Basis of Processing
    • Preparation and follow-up of quotations
    • Communication regarding the progress of your project
    • Invoicing and payment processing
    • Customer satisfaction surveys
    • Personalized offers. We will send you personalized offers and newsletters only with your consent. If you no longer wish to receive newsletters anymore, you can unsubscribe using the link at the bottom of the e-mail.
  • All-Ct processes your personal data based on the following legal grounds:
    • Your consent
    • Execution of an agreement
    • Legal obligation
    • Legitimate interest
    • Sharing of personal data with third parties

    All-Ct does not sell your data to third parties and only provides it if necessary for the execution of our agreement with you or to comply with a legal obligation.

  • Cookies

    We want to optimize our website as much as possible and make it better every day. Therefore, we measure the behavior of our visitors through cookies. For example, we measure page views, zooming in on products, or clicking on links.

    You can adjust your cookie preferences at any time via our website.

  • Retention Period

    All-Ct does not retain your personal data longer than strictly necessary to achieve the purposes for which your data are collected. We adhere to the following retention periods:

    • First and Last Name: retained as long as the agreement with you lasts and then a maximum of 5 years for administrative purposes.
    • Address Details: retained as long as the agreement with you lasts and then a maximum of 5 years for administrative purposes.
    • Email Address: retained as long as the agreement with you lasts and then a maximum of 5 years for administrative purposes.
    • Phone Number / Mobile Number: retained as long as the agreement with you lasts and then a maximum of 5 years for administrative purposes.
    • Other personal data that you actively provide, for example, in correspondence, by phone, or through our contact form: retained as long as the agreement with you lasts and then a maximum of 5 years for administrative purposes.
    • IP Address: Maximum of 5 years
  • Security of Personal Data

    All-Ct takes the protection of your personal data seriously and has taken appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you nevertheless have the impression that your data is not properly secured or if there are indications of misuse, please contact our contact person.

  • Your Rights Regarding Your Personal Data

    You have the right to access, rectify, or delete the personal data we have received from you. You also have the right to object to the processing of your personal data (or part thereof) by us. In addition, you have the right to have the data provided by you transferred by us to yourself or directly to another party if desired. We may ask you to identify yourself before we can comply with the above requests. It is sufficient to forward your request to christopheluyckx@all-ct.com.

  • Complaints

    If you have a complaint about the processing of your personal data, we ask you to contact us about this directly. We will do anything in our power to resolve any complaints. Should this not be possible, you always have the right to lodge a complaint with the Belgian Data Protection Authority, which is the supervisory authority in the field of privacy protection.

  • Changes to Privacy Policy

    All-Ct reserves the right to make changes to this privacy policy. It is advisable to consult this privacy policy regularly so that you are aware of these changes.

  • Last Modified: 04/05/2023